ABOUT LIGHTERSRUS.COM

Lightersrus.Com was started in 1997 as a small mail order business in New York City. We sell quality made lighters from all over the United States and other countries. Our parent company, AG Productions, was started back in 1995. Because of the explosion of the internet, Lightersrus.Com decided to launch a special website for all to see. As a small business, we feel that we can provide better quality service than larger companies.

Just remember, we work for you, not the other way around. So come on in and enjoy our new website. Check out our specials and most popular lighters. Welcome to the Lightersrus.Com family and we hope you will continue to support us. Once again, thank you for visiting Lightersrus.Com.

CONTACT LIGHTERSRUS.COM
You may choose to contact us via US Postal Service, telephone, or through the Internet at our e-mail address. Getting in touch with us is easy. We're here to service your lighter needs to your satisfaction.

Lightersrus.Com
PO Box 286599
New York, NY 10128-0006
Tel: (718) 388-4443
Fax: (718) 388-6866
sales@lightersrus.com

SEND US YOUR COMMENTS
Your thoughts count! Do you have a comment or suggestion for us? Feel free to send us your comments! Whether it's a product suggestion or a comment about your experience with our web site, send us your thoughts. If we can better our products and services for you, we'll do it. Your satisfaction is our number one concern!

PRIVACY POLICY

Lightersrus.com is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is
one of its most significant responsibilities. In acknowledgment of its obligations, Lightersrus.com has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information
We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Our Employees and Privacy
We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

3. Security Measures
We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

4. Disclosure to Third Parties
We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

5. Privacy and Our Business Partners
When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

REFUND POLICY
We are committed to your complete satisfaction. If you are not completely satisfied with all or part of your order, simply return it to us for a full credit, replacement, or refund (when applicable). Insure your package with the U.S. Postal Service or the carrier of your choice. When selecting a carrier, please remember that we do not accept COD packages or packages sent express overnight delivery.

Returns should be sent to:

Lightersrus.Com
Attn: Returns Department
PO BOX 286541
New York, New York 10128

Thank you for shopping with us!